A Competence-based View on the Global Software Development Process

The adoption of Global Software Development (GSD) models by software development companies is growing continuously. A variety of challenges such as temporal, geographical and socio-cultural distance are hindering global organizations to achieve potential benefits. As a result, organizations need support in how to overcome the challenges. The emphasis in the literature to date has typically focused on overcoming the challenges by providing tool support, management guidelines and processes. This follows the assumption that a well-established and validated process results in high quality output, not taking the actors within the process into account. While recognized as an important factor for successful GSD, actors and their competences have been addressed from an organizational perspective focusing on organizational and team capabilities rather than from an individual perspective. In this article, we present the results of a literature review on competence-related challenges and competency related research for GSD. We extend existing GSD process models with functions of competence management. The resulting competence-based view allows the management of individual competences throughout the entire GSD process.